Can you reboot infotainment while on cruise?

[Sm0key87]

After canceling his OnStar trial, my brother lost all audio, no radio, streaming, or phone sound, but Waze via apple auto still worked. He tried rebooting by holding the phone button for 15 seconds, but it didnt work. Restarting the car fixed it, but he wants to know if there is a way to reboot the audio system without turning off the vehicle while driving?

 

[hal9000]

I mean that's stupid, not being able to use the basic features because your brother canceled the trial. If I'm not mistaken, holding the end call button for 20 or 30 seconds restarts the infotainment while it's in park, but again, it's stupid to have to do that every time.

 

[Vecnan]

What kind of sorcery makes Waze the lone survivor in an audio apocalypse, was it secretly promoted to captain of the sound system after OnStar jumped ship?

 

[hendrix.ct5]

After canceling his OnStar trial, my brother lost all audio, no radio, streaming, or phone sound, but Waze via apple auto still worked. He tried rebooting by holding the phone button for 15 seconds, but it didnt work. Restarting the car fixed it, but he wants to know if there is a way to reboot the audio system without turning off the vehicle while driving?

I totally get everyone's frustration!! It sounds like a software glitch happened after the OnStar cancellation. Rebooting by holding the phone button is a common but not actually universal. It still varies, depending on specific model year or trim. Has your brother tried doing a soft reset? Hold down the power button for the radio for about 10-15 seconds. That should force a reboot without shutting down the entire vehicle. If that doesn't work, unfortunately, restarting the car is often the only surefire solution for these types of glitches.

 

[familyroadscout25]

Yeah, trying a soft reset seems like a good idea before you go and restart the whole car.